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Chaofu Product Warranty

We want you to be 100% Satisfied with your purchase. Chaofu warranty offers peace of mind.All our products are warranted to be free of manufacturing and mechanical defects.All Chaofu Manufacturer Product Warranty® information is below.Please read all the important details on how to maintain the quality of your new product.Proof of product purchase is required in order to obtain any of thebenefits set forth below. (Commercial applications limit the durationof the warranty, as specified below.)
Chaofu Manufacturer Warranty Information
ACCESSORIES CATEGORYWARRANTY PERIOD
CARTRIDGE OF SHOWER SET (THERMOSTATIC / HOT & COLD)2 YEARS
CARTRIDGE OF BATHTUB FAUCET / POT FILLER2 YEARS
CARTRIDGE FOR BASIN / KITCHEN FAUCET2 YEARS
SHOWER / KITCHEN FAUCET TUBE1 YEAR
SHOWER HOSE1 YEAR
KITCHEN FAUCET SPOUT1 YEAR
SHOWER HEAD, HAND SHOWER1 YEAR
SHOWER / KITCHEN / BASIN MIXER BODY2 YEARS 、 3 YEARS (CHROME COLOR)
Accessories – Towel Bars/Rings, Holders, Bathroom Shelves, Hooks or the like2 YEARS

Bathroom fixtures will be free of all defects in material and workmanship that would impairthe intended and proper use of the product as well as warrants againstdeterioration of the product’s finish for as long as the original purchaserowns the home in which the product is originally installed.If the product is installed in a commercial application, the above warranty shall belimited to a period of one (1) year for mechanical and one (1) year forfinish from the date of purchase of the product. Although LED lights should last the lifetime of the fixture howeverLED lights are never included in the manufacturer’s warranty.

The following warranty information will provide importantlydetails on how to maintain the qualityof your new product.
Maintenance:

Regular use of a soft cloth rinsed in warm water and/or typical non-abrasivedishwashing soap (i.e. Dawn, Palmolive) will keep finishlooking clean and new.The use of abrasive cleaners, organic solvents, or acid to clean, shineor polish such finishes will void the Chaofu warranty as to such finishes.

Damages / Defects:

Any potential damage/flaw must be reported to us within 7 days afterdelivery to qualify for free replacements. Please note damagescaused by installation error, or misuse are not covered underwarranty. Chaofu reserves the right to determinethe potential cause of any damage/defect reported.All original order information is required for any replacement order requests.After installation, the Chaofu warranty offers a free replacement unit.All original order information is required for any replacement order requests.Please note damages caused by installation error, or misuse arenot covered under warranty. Chaofu reserves the right to determine the potential cause of anydamage/defect reported. Chaofu is not responsible for anyreinstallation or removal charges.

Warranty Replacements:

For any warranty replacement order, Chaofu is to be notified. Chaofu offers a manufacturer warranty on all purchased products.Normal wear and tear, abuse and misuse are not covered under warranty. Chaofu is not responsible for any reinstallation or removal charges. Warranty is only offered to direct Chaofu customers, and is not transferable.All original order information is required for any replacement order requests.

Login online or email Consumer Support at info@jchaofu.com

Chaofu will not be liable for other damages or losses, including, but notlimited to: labor charges, installation, incidental and/or consequentialdamages regardless of the legal theory asserted, including anyclaim or breach of warranty hereunder or any other cause,and whether arising in contract or in tort(including negligence and strict liability).

Chaofu has the right to discontinue or modify any product at any time.This warranty gives specific legal rights and other rights,which may vary from state to state.For those states that do not allow limitations or exclusions of incidental orconsequential damages, the above limitations or exclusions may not apply. Chaofu Customer Support is ready to assist any customer by providingdetailed specification sheets and diagrams for all sold productspertaining to our products installation.However, limited products produced in our factories overseas are notguaranteed to meet US inspection requirements. All customers areresponsible for install and removal costs of our productsin case products do not pass inspection due to lack ofspecific certification paperwork.

During the construction of your new home or when installing your fixtures it is possiblethat debris (dirt, sand, stones, etc.) may have fallen into the water lines. Chaofu suggests that you conduct precautionary measures to avoidsuch issues. Damages caused by installation error, or misuse are notcovered under warranty. Chaofu reserves the right to determine the potential cause ofany damage/defect reported. Chaofu is not responsible for anyreinstallation or removal charges. The above warranties do not cover labor charges or damage resulting from improper maintenance,repair, cleaning, or installation, misuse, abuse, alterations, or accidents.Any potential damage/flaw must be reported to us within 7 days after delivery to qualify for free replacements.Please note damages caused by installation error, or misuse are not covered under warranty. Chaofu reserves the right to determine the potential cause of any damage/defect reported.

Concealed luxury shower system series
Concealed shower set
Handheld shower set with slide bar
Exposed shower mixer
bathroom sink faucet
Pull Out Bathroom Faucets
Single Hole Bathroom Faucets
wall mounted shower set
Exposed shower set
Kitchen pull-out faucet
Pull Down Kitchen Faucets
wall mount faucets
Wall Mounted Basin Faucets